Orders are typically processed within [X] business days (excluding weekends and holidays) after payment confirmation. Any delays will be communicated promptly.
Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. Shipping rates will be displayed at the checkout.
We offer various shipping methods to cater to your needs. Please select your preferred method at the checkout. Note that delivery times may vary depending on the chosen shipping method.
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carrier's website.
For international orders, please be aware of any customs duties or taxes applicable in your country. These charges are not included in the shipping cost and are the responsibility of the customer.
If you are not completely satisfied with your purchase, you may return it within [X] days of receiving your order. To initiate a return, please contact our customer service team at [contact email] to obtain a Return Authorization (RA) number.
Items must be in new and unused condition, with all original tags and packaging. Returns must be postmarked within [X] days of receiving the RA number. The customer is responsible for return shipping costs unless the return is due to a mistake on our part.
Refunds will be processed within [X] days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund.
For any inquiries regarding shipping and returns, please contact our customer service team at [contact email].
We reserve the right to update or modify our shipping and return policies at any time. Please check our website for the latest information.